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Industry Insights

• Travelers Stingier With Loyalty
• 35% Redemption Delivery Gap
• Beware Loyalty Fraud
• Collinson Lattitude Traveler Survey
• Local Affiliates Lacking
• Loyalty Card Market Size
• Bank Innovation
• B of A Card-linked Offers
• Study: What Customers Really Want
• The Holy Grail of Loyalty
• Turning Miles Into Cash Gains Favor
• Digital Downloads for IHG Points
• Fewer, Larger Orders Online
• Instant Redemptions Lure Customers